RETURN POLICY

Should a problem occur, please contact us. If a return is necessary, please contact us for an RGA number and return authorization. The RGA number must be included on the return label. If an item is returned without an RGA number, it will not be processed. A full description of what the problem is needs to be included with any returned product with your contact info, and proof of purchase. Even though you may have explained the problem to us, and been granted permission to return the product, we must have a written explanation and a contact number included with the product. It is also recommended that you include the name of the person from our company that you have been in contact with. You must send the item back to us in a trackable manner (USPS Priority Mail, FedEx, etc.) and keep the tracking info of the returned product. Please give ample time for returns to be processed. Following these guidelines will make the return process work as it should.